How to Approach ERP User Training & Adoption

End users who fail to train on their new ERP before go-live can be one of the biggest roadblocks to a successful ERP implementation. Why do they refuse to train? How do you get them to participate? What blocks their buy-in? It is important to understand how to best support them so they are ready to use the new system at cut-over. On this episode of the ERP Advisor, Shelby Toney will break down the key factors to consider when approaching ERP user training and outline EAG’s top 7 tips for successfully training your users during an ERP implementation.

We will cover:

What user training is and why it is important.
The common pitfalls in user training and how to avoid them.
How training varies across organizations, industries, and solutions.
Best practices for ensuring user training is successful.

Shelby Toney is our guest EAG speaker for this event. As a Consulting Manager, Shelby guides our clients through successful ERP implementations, helping to report on project risks, develop change management plans, and all other tasks the client resources do not have the capacity her complete. Her 4 years of implementation experience at PwC and additional in-house software implementation experience prior to joining the EAG team have made her an invaluable source both for our clients and as an internal leader at EAG.